Our customer support team is here to answer your questions.

Delivery Information



 Title: Berta Biyolojik Ürün Ar-Ge Dan.Hiz. San.Tic.Ltd.Şti

 Address: Beyazevler Mahallesi 80.044 Sokak Sevgi Sırkıntı Apartmanı Site No : 4/A Çukurova/ADANA

Phone: 0322 225 58 55

Email: [email protected] 

1.2- BUYER

A person who is a member to shop at Bertaarge.com as a customer. Title, address and contact information used when becoming a member are taken as basis.


The subject of this contract is that the BUYER makes an electronic order Bertaarge.com  websites belonging to the SELLER, regarding the sale and delivery of the product / sales, the provisions of the Law No.4077 on the Protection of Consumers and the Regulation on the Principles and Procedures of the Distance Sales Contracts. is the determination of their rights and knowledge.



Electronic Products / Products' Type and Type, Quantity, Brand / Model, Sales Price, Payment Method, Delivery Person, Delivery Address, Invoice Information, Shipping fee consists of the information about the end of the order and the following.




Situations that do not exist and are not foreseen at the time of signing the contract, which make it impossible for the parties to control the debts and responsibilities imposed by one or both of the parties or to fully fulfill or during the period of force majeure (disaster, war, terror, riot , legislative provisions, seizure or strike, lockout, significant malfunction in production and communication facilities ...). The party taking place in the person of force majeure will be informed about the situation and in writing to the other party. No liability will arise for the continuation of the force majeure if the parties fail to fulfill their actions. If this force majeure event continues with 15 (fifteen days) writing, each party will have the right to terminate unilaterally.



5.1- Persons under the age of 18 cannot shop at Bertaarge.com .


5.2- Bertaarge.com  is not responsible for incorrect prices arising from typesetting and system errors.


5.3- The BUYER declares that he / she has read the preliminary information on the subject of the article, the sales price and the payment method and the delivery on the Bertaarge.com  website and gives the confirmation electronically.


5.4- Shopping can be made from Bertaarge.com  by bank transfer. Any transfer is canceled within a week. The processing time of the orders is not the moment when the order is placed, but the moment when we determine that the credit card account was charged or the transfer (EFT) reached our bank accounts.


5.5- Pursuant to Article 5.4, the BUYER declares that the product order and payment conditions, the precautions taken against possible situations and the warnings made are read Bertaarge.com  Order and Payment Information, and has given the necessary confirmation electronically.


5.6- After the delivery of the product, if the credit card belonging to the BUYER is written unfairly or unlawfully by an unauthorized person not due to the BUYER's fault, the related bank or financial institution does not pay the price of the product to the SELLER within 3 days, provided that the BUYER is delivered. or must be sent. In this case, shipping costs belong to the BUYER.


5.7- Pursuant to Article 5.6, the BUYER declares that he has read and informed the Bertaarge.com  Shipping / Information, which includes the conditions of the product shipment and conditions, the precautions and warnings made against possible situations, and that he has given it electronically.


5.8- The BUYER has read the Product Return Warranty and Service Information on Bertaarge.com and the electronic necessary confirmation, which may arise after the delivery of the product, the Application Conditions of the Right of Withdrawal, defective product, product installation, technical support and declares that he gives.



In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the settlement of the SELLER are authorized up to the value announced by the Ministry of Industry and Trade.


In the event of the order, the BUYER is deemed to have accepted all the terms of this contract.